Frequently Asked Questions


Who is Digital Global Pass ?

Digital Global Pass is a leading online payment service company. From entertainment to chat and VOD, we offer our customers a high-end experience through our multiplatform services via the mobile operator payment solution.

We work with mobile operators and Internet providers around the world to offer our services to a wide audience. Connected through operator platforms, we are able to bill users via their mobile phone bill. PayPal and Psecure.net are also Digital Global Pass partners to cover all our customer’s needs in terms of payment solution.

Can you explain me how I got subscribed?

You will have clicked on one of our advertisements on the internet whilst using your phone or tablet.

After clicking on this advertisement, you will have landed on our subscription payment page. This is the page where you must pay for access to the site without such, no access can be garnered. Up until this point you will not have been charged any amount of money.

When you land on the payment page, two clicks are required to authenticate a “consent to charge”. The price of this product will be clearly stated on the payment button itself. This two-factor authentication is mandatory for us to show as defined by PayForIt.


Once dual consent is obtained by these two clicks, our site then makes a charge request to your mobile network for the consented amount. The amount is then debited from your pre/post pay mobile phone account and access to our site is granted.

How can I get in touch with Digital Global Pass ?

You can contact us directly through the following form:

You can reach us directly by

Phone: 02037509093

E-mail: customer@digitalgp.co.uk

How did you add this to my phone bill?

Payforit protocol allows for a technology solution called Header Enrichment. This means that when connected by 3G or 4G, your mobile network, as your internet provider, “Enriches” the devices request for connectivity and anonymously and securely acknowledges that it is your phone number’s account making the request. This ensures a seamless user journey meaning that you do not have to enter your number manually, when mistakes can possibly be made, in order to be billed to your phone account.It is clearly stated on the payment pages above the payment button, that the charges will be added to your phones account.

Only once you have been successfully authenticated by the mobile network’s Header Enrichment and by the two-step, dual authentication process, will you have been charged.


Finally, a purchase confirmation receipt is then sent via SMS to your mobile.

Payforit is a pre-defined protocol for charging to a mobile phone bill and is only available to content providers such as ours that meet the requirements of several sets of heavily regulated scheme rules. These rules are regularly updated based on expert advice.

The concept is designed to enable users to make payments for digital content and services such as videos, games, apps or to enter competitions or make donations to charity using your mobile phone account with which to pay and do so in a safe and controlled manner.

Fuze Forge complies with all applicable laws in the UK regarding charges to a mobile bill.

My under aged child subscribed.

To unsubscribe right away please send a text with STOP to:

- 60367 if you got subscribed to TopStreaming, ClicnScores, Playweez, Peak

- 65444 if you got subscribed to Fuzeforge

- 65499 if you got subscribed to Playup

- 61777 if you got subscribed to Weezchat


Or contact our customer service 02037509093 or customer@digitalgp.co.uk.

Do I need an account to use the service?

Your account creation is automatic when you register. Depending on the service you subscribed to, you will either have to login via the credentials provided by sms or via your phone number, which will act as an identifier. Please refer to the service FAQs if in doubt.

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